No hot water is an emergency in a commercial building. Progressive answers 24/7, repairs what can be repaired, replaces what cannot, and brings a temporary unit when the building cannot wait.
Commercial Water Heater Repair & Emergency Replacement
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Prefer to talk? Call (877) 325-0180
Repair first, replace when it is the better call
Most commercial water heater failures come down to a handful of causes: failed elements or thermocouples, ignition and gas valve faults, sediment and scale, leaking tanks, and control problems. Our plumbers carry the common parts for the brands we install, so a repair is often finished on the first visit.
When a tank is leaking or a unit is past the point where a repair makes sense, we tell you so and quote the replacement on the spot. We stock common commercial sizes and can complete many swaps the same or next day. If the right unit has lead time, a temporary hot water rental keeps you open.
Signs your commercial water heater needs attention
- Hot water runs out during the rush or takes longer to recover.
- Rust-coloured water, rumbling or popping from the tank.
- Water around the base of the unit or at the relief valve.
- Pilot or ignition faults, error codes on tankless units.
- Gas bills climbing with no change in use.
Prevent the next call
A maintenance agreement schedules flushing, anode and element checks, venting and combustion inspection, and gives you priority response. It is the cheapest hot water insurance a building can buy.
Frequently asked questions
Do you repair brands you did not install?
Yes. We service A.O. Smith, State, Rinnai, Noritz and most other commercial water heater brands.
Should I repair or replace?
If the tank itself is leaking, replace. If the unit is old and the repair is a large fraction of a new unit, replacing usually wins on fuel savings alone. We give you both numbers.
What happens if you cannot get the replacement unit today?
We install a Progressive-owned temporary water heater so the building keeps operating until the permanent unit is in.
Call (877) 325-0180 or request a proposal. Commercial plumbing crews are on call 24/7 across Raleigh, Durham and the Triangle.
Reviews
Trusted by your neighbors
- Review from T. Craig D., Chapel Hill
T. Craig D., Chapel Hill
I just wanted to send a note thanking Dwayne Sandy for his careful work while installing my water line and interior plumbing fixtures. … Many thanks for the timely and professional work.
- Review from Joshua N.
Joshua N.
These two gentlemen in my opinion are great assets to your organization and represent it well. We look forward to a continued relationship with Progressive for all our plumbing needs.
- Review from Bhanu Das
Bhanu Das
Joe Oliveira stopped by my home, took time to understand the problem that I was having with the unit, went back and discussed the issue with his team of experts and had a detailed work order sent to me with in a day. … Based on the experience that I have had with Progressive Plumbing, Heating & Air, Electrical, I will HIGHLY recommend them for HVAC install and maintenance.