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Progressive Service Company operates the www.callprogressive.com website.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.callprogressive.com

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

Usage Data

We may also collect information how the Service is accessed and used. This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies.We use Session Cookies to operate our Service.
  • Preference Cookies.We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies.We use Security Cookies for security purposes.

Use of Data

Progressive Service Company uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Disclosure Of Data

Legal Requirements

Progressive Service Company may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Progressive Service Company
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By visiting this page on our website: https://www.callprogressive.com/contact/

From my first call to Progressive’s office, my conversation with the electrical manager, through the end of the job when all was done, Progressive did a great job for me. They were very professional, friendly, and flexible. The work was to relocate receptacles and switches from a wall that was being removed from our house, and also to add receptacles to another room. They sent two men who had to spend several hours both under and in our house. I recommend them highly and will use them again.


- Bern Gartts (Nov 2015) - Review From Google

Brian performed maintenance check on the HVAC (I hope I used the correct term). His visit was just a few days we experienced unusually cold weather in mid-October. He was very helpful by providing answers to my questions. He also explained things that I was not aware of. I did not like the programmable thermostat and he replaced it with a simple thermostat which I understood much better than the programmable. I now feel much more comfortable after he inspected the system.


Jean Allen (January 2016) - Review From Google

I had Progressive install a new tankless water heater. The technicians name was Larry and his helpers name was martin. They were both very polite and their work looks very neat. We are very happy with our new tankless heater.


Tyler Smith (February 2016) - Review From Google

We have had our HVAC replaced by this company and have a current service contract and loved them.Darryl who worked with us was great. The greatest part of the company though is how attentive, helpful, and responsible Kat was! She was constantly available and providing any assistance we needed.


Gina-Maria Pomanna (November 2015) - Review From Google


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Need residential services?

We also solve plumbing, electrical and HVAC problems for homes in the Triangle.

Additional Details:
Additional Details:
All HVAC Services PLUS
Electrical: 
  1. Check service panel or meter
  2. Check termination on all wires in panel
  3. Check buss bar for damage, discoloration, or burn marks
  4. Check ground in panel
  5. Check for loose wires in panel
  6. Check breaks sizing on wires
  7. Check all accessible outlets with plug tester (limit 30 outlets)
  8. Check GFCI outlets or breakers in all code required places
  9. Check CFI outlets or breakers in all coe required places
  10. Check all switches (limit 30 switches)
  11. Check all smoke detectors
  12. Check for broken or damaged outside outlets
  13. Check for broken outside fixtures
  14. Check for broken light fixtures inside the home
  15. Check attic and/or crawlspaces for damaged or open electrical boxes
  16. Check for ground rods at service
  17. Check for bending on gas line and cold water line
  18. Answer any questions or concerns the customer may have
Plumbing: 
  1. Inspect water heater for normal operation
  2. Check connections & piping on water heater
  3. Check valves on water heater
  4. Identify main water supply shut off
  5. Identify gas supply shut off valve
  6. Identify hose bib supply shut off valve
  7. Complete a free on-site domestic water test
  8. Inspect all plumbing fixtures
  9. Test water pressure for home